Frequently Asked Questions
What is a Smoothie 'Bomb'?
A Smoothie Bomb is a pre-portioned smoothie booster. As a nutritionist I have designed them to give your smoothie the perfect dose of all the good stuff.
How do I use a Smoothie Bomb?
Crumble 1 Bomb into your regular smoothie to boost it with nutrition
1. Crumble 1 Bomb into your blender
2. Add a piece of fruit and 250ml liquid
3. Blend for 30 seconds or until smooth
Whats in a Smoothie Bomb?
Our Bombs combine 10 natural certified organic ingredients such as nutrition-rich powders, nuts and seeds and whole fruits. We make smoothies with them every day and guarantee there are absolutely no preservatives or nasties added!
How many smoothies can I make per tube?
Each tube contains 5 Bombs, which boosts 5 smoothies. We also have bulk packs that make 25 smoothies.
What is each flavour good for?
Can you give a flavour recommendation?
We're more than happy to! Send through a message here :)
How do I store my Smoothie Bombs?
Once opened, store your Bombs airtight. Make sure they are in a cool, dark place at 18°C or below. We use glass jars and store them in our pantry at home.
Who are the Smoothie Bombs suitable for?
Smoothie Bombs are great for everyone! They are perfect for time poor people (especially mums) who want quick, easy nutritious food. They are vegan, gluten free, dairy free, refined sugar free and palm oil free. They are safe for young kids and pregnant women as they are made from only real foods. All of our flavours are paleo except The Warrior which contains peanuts.
DELIVERY & SHIPPING
How much does shipping cost?
In Australia, we have a flat rate of $5. We provide FREE shipping for orders over $50. 3 hour delivery in Melbourne and the surrounding areas is $12.95
For the rest of the world, we have managed to source reliable, fast and inexpensive delivery. Your shipping will be calculated at the checkout depending on what you want and where you live :)
How long will they take to arrive?
In Australia, orders from from WA, QLD and NT will be sent via express post. Orders from VIC, NSW and SA will arrive in 3 – 5 working days. We also have the option of 3 hour delivery for Melbourne and the surrounding areas.
For New Zealand, orders will arrive in 3-5 working days.
For Asia Pacific, orders will arrive in 5-12 working days.
For Western Europe, orders will arrive in 5-12 working days.
For North America and The Middle East, orders will arrive in 7-12 working days.
For the rest of the world, orders will arrive in 8-14 working days.
Please note: If an order is placed after 4pm on a Friday afternoon, your parcel will not be despatched until the following Monday.
How does same day delivery work?
In Melbourne and surrounding areas, you can opt for same day delivery at the checkout. To be eligible, place your order between 6am and 3pm. Your Smoothie Bombs will be delivered to your door in 3 hours! How cool's that?!
Can I return my order?
We want to ensure you get the best out of The Smoothie Bombs – so if there’s something wrong with your order, please get in contact with us here we'll get to the bottom of it. We have a 14 day return policy if the product is faulty (providing it is unopened). As our Smoothie Bombs are a perishable food product we can not accommodate a refund if you simply change your mind.
What do I do if my parcel is missing?
Let us know here. We are happy to initiate investigations with the courier and do our best to locate the missing goods.
Please note that by giving us the permission to use 'Authority to Leave (ATL)' with your order, all insurance cover for loss of goods will no longer apply. Neither The Smoothie Bombs nor Australia Post will be liable for any damages or loss of goods after order is delivered when ATL is applied.
What types of payment do you accept?
Our online store accepts Paypal payments in addition to credit/debit card payments. We also offer Afterpay. Read more about it below :)
How does Afterpay work?
Afterpay is awesome because it allows you to pay in installments. For purchases $50 and over Afterpay will automatically make 4 interest-free payments fortnightly. As a single mum, I find this really helps when money is tight. Make sure to select Afterpay at the checkout for this option.
Is there somewhere I can buy these in person?
We are stocked Australia wide, in 500 good food stores as well as every Chemist Warehouse. If you'd like them in your local shop, ask to get them in. Get in touch here if you'd like to know where your closest stockist is.
We're always available via Messenger or email to answer questions. On Monday nights at 8pm we have a live Q & A on our Facebook page